Cancellation of journey ticket is allowed subject to the following conditions:

Cancellation and refund rules have been revised. The revised rules came into effect from 26.04.2007.

 
Notice of Cancellation
Amount Deducted
     
More than 48 hrs. before the Sch. Dep. of the bus.
Only reservation charges.
From 48 hrs. before and upto 24 hrs. before the Sch. Dep. Time of the bus.

10% of the actual fare + reservation charges.
From 24 hrs. before and upto 2 hrs. before the Sch. Dep. Time of the bus.
25% of the actual fare + Reservation charges.
Between 2 hrs. and upto Sch. Dep. Time of the bus
50% of the actual fare + Reservation charges.
upto 1 hr. after Sch. Dep. of the bus  
75% of the actual fare + Reservation charges.
After 1 hr. after Sch. Dep.  
No refund.