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| To provide safe, clean, comfortable, punctual and courteous commuter service at an economic fare. | |
| To provide employee satisfaction in financial and humanistic terms. | |
| To strive towards financial self-reliance in regard to performance and growth. | |
| To attain a position of reputation and respect in the society. | |
| To provide efficient, effective, ethical management of the business. | |
| To assist the State administration in attaining good governance. | |
| To treat the customer, i.e. passenger, as a central concern of the Corporation's business and provide the best possible service. |
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| To explore and exploit technological, financial and managerial opportunities and developments and render the business cost effective at all times. |
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| To regularly and constantly improve the capabilities of employees for higher productivity. | |
| To focus on service conditions and welfare of the employees and their families consistent with their worth to the Corporation. |
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| To fulfill its obligation to the State and Central governments by optimizing return on investment. | |
| To emphasize environmental and community concerns in the form of reducing air and noise pollution. | |
| To consciously conform to the policy guidelines of the State in its business operations. | |
| To reach a position of pre-eminence in bus transport business. | |